Accessibility
Remove barriers to information, decision-making, and autonomy. Accessibility isn't just for disabilities—it's removing unnecessary obstacles that prevent people from doing their best work.
Brandon Barlow
Operations Leader | Systems Builder
Focus: Support Operations | Technical Operations | Process & Systems Management
Core Metrics
Impact at a glance
44→25%
90-day attrition reduction (Rise Broadband)
-80%
Leadership escalations eliminated
+10hrs/wk
Automated waste removal
20+ years
Operations leadership experience
10 years
Director-level leadership
Operating Principles
The philosophy behind the systems
Autonomy
Build systems that enable independence, not create oversight. The goal is to work myself out of repetitive management tasks so teams can thrive without constant supervision.
Outcomes
Results over attendance, function over tradition. Location and structure should be chosen based on what serves the work best, not what looks like productivity.
Root Causes
Fix systems, not symptoms. Address upstream problems rather than applying band-aids. Sometimes the root cause is organizational structure or leadership decisions.
Explore
Detailed sections